HELP Club Membership Terms and Conditions

ROUTINE MAINTENANCE SCHEDULE INCLUDING

Two annual Safety Inspections/Precision Tune-ups on your equipment are covered for 12 months from date on the front of this form, and thereafter on an annual basis for so long as you continue your membership. An Air Conditioning Inspection and Tune-up will be done in the period January-May, and a Furnace Inspection and Tune-up during the period August-December, at an agreed date and time during the hours of 8:00am to 6:00pm Monday through Saturday.

PRIVACY

HELP™ Plumbing, Heating, Cooling & Drains takes the issue of your privacy seriously, including the security of your credit/debit card or check information. We will only use your information for internal purposes and your information will not be shared with any other organization (unless required by government order or subpoena). For full privacy policy information, please visit 333help.com/privacy-policy.

HELP™ CLUB MEMBERSHIPS/BILLING/TERMINATION

If you open a HELP™ Club Membership account with us, you hereby agree to pay all charges to your account, including applicable taxes, in accordance with billing terms in effect at the time the charge becomes payable. We reserve the right to change the amount of, or basis for determining, any fees or charges for your club membership and to institute new fees, charges or terms. You will be notified of any billing changes the month prior to your bill date. We reserve the right to terminate any account at any time for any reason sufficient to us. These benefits are not for resale and are not redeemable for cash. Any unused portion of these benefits are not refundable. This HELP Club Membership is a one year minimum commitment. In the event of membership cancellation prior to the end of the one year minimum term of membership, any discount benefits received are void and will be charged back to you by HELP™ Plumbing, Heating, Cooling & Drains.

For automatically renewing Monthly Memberships, your method of payment on file with HELP™ Plumbing, Heating, Cooling & Drains will continue to be charged each month. 1-Year Pre-Paid Memberships with HELP™ Plumbing, Heating, Cooling & Drains are pre-paid and will not automatically renew, but provide you with an option to renew at the end of the applicable term at the price then in effect.

Your right to service is subject to any limits established by HELP™ Plumbing, Heating, Cooling & Drains or by your credit/debit card issuer or financial institution. If your credit/debit card or checking account payment is rejected, doesn’t clear or is disputed for any reason, HELP™ Plumbing, Heating, Cooling & Drains will contact you to provide us a replacement card or checking account. You agree to reimburse HELP™ Plumbing, Heating, Cooling & Drains any past due club fee balances due to credit problems or nonpayment. After two consecutive months of non-payment to your credit/debit or checking account, or the charge is returned for any reason, including chargeback, HELP™ Plumbing, Heating, Cooling & Drains may suspend or terminate your HELP™ Club Membership, including termination of this Agreement and all obligations of HELP™ Plumbing, Heating, Cooling & Drains hereunder.

YOU may CANCEL your HELP Club Membership at any time by calling HELP at (513) 333-4357 by sending an email at [email protected] or by mailing a letter of cancellation to: HELP™ Plumbing, Heating, Cooling & Drains, 6 N. Commerce Park Dr., Cincinnati, Ohio 45215 Attn: HELP™ Club Membership Specialist.

The Company reserves the right to change these terms and conditions at any time without prior notice. Any change will be posted on the Terms and Conditions on the website link to follow. See all terms and conditions at 333help.com/helpclub.