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Our 7 Core Values

When you choose to work with the HELP Plumbing, Heating, Cooling, Electric & Drains team for your plumbing, drain, heating, cooling, or electric needs, you should know that every technician and support staff member will be working under the guidance of our seven core values.

HELP 7 core values pdf including integrity teamwork enthusiasm repsect compassion

1. Integrity

We promise to always do right by our customers and their homes, so you can have peace of mind when we are in your home.

2. Teamwork

We work together to deliver dependable home services with unbeatable customer service.

3. Respect

We are always aware that we work in our customers’ homes, so we take extra care to honor them and their property.

4. Enthusiasm

We are passionate about servicing the systems that make homes run seamlessly, and it shows in the way we work and communicate.

5. Compassion

We know the stress of dealing with a malfunctioning home system, so we always treat others how we want to be treated—with care and consideration for your time.

6. Accountability

We prioritize your satisfaction by always delivering our best work and taking responsibility if we fall short.

7. Punctuality

We arrive on time and complete your service promptly so that you can get back to your routine.

Experience the HELP Difference

Want to find out what it’s like to work with a team member guided by core values that ensure quality service?

Call or contact our team online to schedule home service in Greater Cincinnati and Northern Kentucky.

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    EACH Technician receives over 200 hours of training EACH year.
    We have a 100% Satisfaction Guarantee which means you pay NOTHING, NOT EVEN A PENNY, until our work is absolutely complete and you are 100% satisfied.
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