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Benefits of Our HELP Club Membership


With Cincinnati getting hotter and hurricane activity increasing, maintaining your home’s HVAC and plumbing systems is vital. Investing in a home maintenance plan can save you a lot of time and money.

Luckily, HELP Plumbing, Heating, Cooling and Drains has a home maintenance system that covers your air conditioning, heating, and plumbing. We want to be your one-stop shop to handle everything.

So a home maintenance plan acts as a barrier of protection for anything that may happen to those systems?

Yes, one of the things it includes is precision tune-ups for your furnace, air conditioner, and plumbing system, including the water heater. We would come out in the spring and do an AC tune-up, and we would come out in the fall and do a heating tune-up. Once a year, usually in the fall, we’ll do a plumbing inspection, which involves flushing your water heater.

Why is it important for homeowners to invest in something like this?

One of the biggest things is that we can catch a lot of little problems that could become very costly down the road, or put you without air conditioning in the summer, without heating in the winter, or with a flood in your home plumbing-wise.

Other big benefits include protecting HVAC and plumbing warranties, improving the health of your air and water, and reducing the costs of repair and replacements.

5 Benefits of Joining the HELP Club

  1. Valid Manufacturer Warranties

You are required to provide proof of yearly maintenance service by a qualified service technician to keep your heating and cooling warranties valid. As a HELP Club member, you can remain confident that you’re your manufacturer warranties will remain valid for the duration of your membership. Not only will we protect your warranty (and keep your HVAC running efficiently), we’ll also help you file any warranty claims you may have. Keeping your manufacturer warranty valid can save you thousands of dollars in the event of a breakdown. If something goes wrong, you want to make sure your warranty can be used.

  1. Energy Efficiency and Energy Savings

Dirty indoor and outdoor coils can cause a spike in utility costs and damage to the HVAC system. Evaporator and condenser coils that get covered with dirt and dust not only impedes the heating and cooling process, it can also cause indoor air quality problems, frozen coils, condensate drain clogs, costly repairs, and high energy bills.

With regularly scheduled HVAC maintenance at the beginning of each heating and cooling season, you’ll be guaranteed clean coils for efficient heat transfer. While you could try to remember to schedule two HVAC tune-ups a year, as a HELP Club member, you’ll spend less and gain peace of mind by never having to remember this important home maintenance task.

In addition to cleaning things like evaporator and condenser coils, our licensed, trained, and Trust Certified™ technicians will also optimize your fan, motors, capacitors, and other components for safety and energy efficiency.

  1. Clean and Healthy Pipes and Fixtures

Calcium buildup on showerheads, faucets, spouts, and any other water fixtures is a common problem around Cincinnati. With annual professional plumbing tune-ups, you can remain confident that your plumbing is healthy and without leaks. The Trust Certified™ technicians at HELP carefully inspect your entire plumbing system for leaks and water quality problems. If we detect high levels of pollutants in your water supply, we’ll walk you through different options for improving the quality of your water, including water softeners and purifiers. The consequences for ignoring plumbing maintenance are huge — think water leaks, mold, and structural damage.

Here are some maintenance procedures our trained technicians follow during plumbing maintenance:

  • Check faucets, supply line, toilets, drains, water-using appliances, and anything else that connects to your plumbing system. We will inspect for damage, leaks, and blockages every step of the way.
  • Repair leaks, including replacing toilet flappers and worn-out washers.
  • Clear drains for a clog-free year.
  • Clean faucets, showerheads, and other plumbing fixtures for a shiny, like-new appearance.
  • Inspect sewer line and supply line. A plumbing video camera inspection will reveal any problems, such as root intrusions and misaligned pipes.
  • Drain water heater tank and inspect for damage. Your water heat should be flushed of sediment every year to improve efficiency and extend the lifespan of your equipment.
  • Any quick and easy plumbing repairs will be made on the spot.
  1. Safe and Efficient Water Heater

Rust and corrosion anywhere on your water heater tank is a sure sign that it has gone bad and needs to be replaced immediately before a serious flood arises and you are without hot water.

Corroded flex lines on your water heater are a sign of a previous water leak and will likely leak again without warning. A water heater with no relief line is a potential burn hazard by scalding water. Some water heater warranties require professional maintenance every year. Instead of worrying whether or not your water heater is working correctly and efficiently, sign up for a home maintenance plan and automate these vital tune-ups for your home. Don’t wait until the water heater floods your home to make the call.

  1. Build Relationship with Your Technician

Don’t you wish you had a trusted technician you can call who already knows the ins and outs of your home HVAC and plumbing system? Our Trust Certified™ technicians guarantee that we will leave your home in the same condition — if not cleaner. If there is any accidental damage, we will get it professionally repaired to like-new conditions. But that’s highly unlikely to happen. Our highly trained installation professionals work with drop cloths and shoe covers to protect your floors and property. And you can rest assured that every HELP representative to enter your home is drug-free, background checked, uniformed, and courteous. You’ll be glad you have a HELPing hand to rely on when you have any HVAC or plumbing concerns.

What’s included in the home maintenance plan?

As a member of the HELP Club, you enjoy 3 annual tune-ups (AC, heating, and plumbing) and a few extra benefits as well. One is priority service. If a member of our HELP Club calls, he or she goes to the top of the list. We’ll make sure we’ll get out there to you first and solve the problem.

We also provide discounted prices on parts and services, free comfort system check-ups, and a convenient service schedule, with over 1,000 time slots available, every week, 7 days a week.

Enroll in Our HELP Club Today!

Maintaining your home’s HVAC and plumbing requires routine inspection and cleaning. Joining the HELP Club gives you peace of mind and protection. Priority service, 24-hour service guarantees, and discounts on repairs and replacements are just some of the benefits. Only a professional will be able to advise you on issues in your plumbing before they require repairs.

Enroll in our HELP CLUB today to help reduce energy costs, keep your home up to code, and your HVAC system running at peak performance.

Sign up for the HELP Club to save BIG on plumbing and HVAC maintenance, repairs, and replacements. We’re proud to serve homeowners in the following areas: Northern Kentucky and Greater Cincinnati, including West Harrison, Indiana.

Posted in: Maintenance

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